workopera is NotionAce's employee experience layer on top of Fusion HCM and its AI agents. Employees and managers ask in plain language on web or mobile, and every change is confirmed, approved and written back to Fusion.
workopera calls Fusion agents and APIs as tools. An employee asks once; workopera reads live Fusion data, prepares the change and books it after confirmation.
The moments standard self-service does not handle, covered from day one.
Renewal reminders before documents expire, with the next step for the employee and HR.
Missing or inconsistent payroll data flagged before the WPS file is produced.
End-of-service gratuity questions answered from the employee's own record and your policy.
Workforce views that support Emiratisation reporting.
Chat and voice in both languages, with more languages available by voice.
Sensitive or low-confidence conversations handed to an HR specialist with full context.
Oracle's agents cover standard self-service inside Fusion; workopera extends the service model beyond it. They work together.
| Oracle Fusion HCM AI agents | workopera experience layer | |
|---|---|---|
| Where it lives | Inside Fusion HCM (Redwood and Ask Oracle) | Web, mobile, chat and voice, connected to Fusion |
| Main scope | Leave, pay, documents, personal data and manager tasks | HR service requests, a single employee view and proactive alerts |
| Data | Fusion HCM | Fusion HCM plus the business data you choose to connect |
| Languages | As supported by your Fusion release | English and Arabic chat and voice, more by voice |
| Delivery | Oracle product, configured by NotionAce | NotionAce product, tailored to your HR policies |
| Commercial model | Within your Fusion HCM subscription | Implementation and managed support by NotionAce |
One framework so that each request is authorised, controlled and auditable.
Single sign-on on every request, with Fusion roles and data security enforced.
Sensitive compensation data is restricted, and every answer is attributed to its source.
Business rules validated first, explicit employee confirmation and Fusion workflows kept.
Scope limited to HR topics, with a full audit trail of agent actions.
Runs in your own OCI tenancy in the UAE region.
Each agent is tested against an evaluation set, then tracked for quality in production.
Leave management and HR policy questions on your Fusion HCM test environment, ending in a management showcase.
Access, scope, pilot group and HR policies agreed.
Leave and policy services connected to Fusion, in chat and voice.
Pilot users test in English and Arabic; answers are evaluated and tuned.
Management showcase and a costed roadmap to production.
A four-week pilot shows leave and policy service live for a pilot group, with a roadmap to production.
