ITIL-compliant application managed services for SAP, Oracle E-Business Suite and Oracle Fusion — predictable SLAs, continuous functional improvement, and a single accountable team.
We own incidents, enhancements and upgrade readiness across the modules that run the business.
S/4HANA and ECC operations — incident management, patching, release upgrades, integrations and enhancements.
Proactive monitoring, month-end support, functional enhancements, and technical changes across Financials, SCM, HCM, Manufacturing.
Functional and technical support for ERP, HCM, SCM and CX Cloud — with quarterly-update readiness and impact testing.
Specialist DBAs for the databases behind the ERP — Oracle, Exadata, SQL Server and Postgres — keyed to ERP performance and compliance.
OIC / MuleSoft / Boomi / SAP CPI — we own the integration surface, not just the modules.
Monthly service reviews, quarterly business reviews, change-advisory-board alignment with your IT.
Structured onboarding, multi-tier support, and a measurable service that improves quarter after quarter.
Process walkthrough, runbook capture, integration mapping, SLO baseline and shadow-ops.
L1 service desk · L2 functional / technical · L3 architects and ex-implementation leads.
Small-change bucket for continuous improvement alongside incident workload.
Your ITSM, or ours. Knowledge base built continuously from every ticket.
We run Oracle E-Business Suite AMS for a group of 50+ hospitals, 1,500+ pharmacies and 100+ clinics — proactive monitoring, month-end support and continuous enhancement, with strict change control suited to a 24/7 healthcare environment.
Explore the adjacent practices we often deliver alongside.
From incident triage to release management — we run the ERP so your team can run the business.