Services/Cloud Managed Services
Services · Cloud Managed

Cloud that runs around the clock.

Applications, databases, infrastructure and security — managed proactively across OCI, AWS and Azure. ITIL-compliant operations with observability, SLAs, and continuous improvement.

OCIAWSAzureMulti-cloudITIL24/7FinOps
01

What we run for you.

A single accountable team for the layers that keep the lights on — infrastructure, databases, applications and security.

01

Cloud Infrastructure

Capacity, networking, patching, backup and DR across OCI, AWS and Azure — with tested runbooks and automation-first operations.

02

Database operations

Oracle DB (incl. Exadata), SQL Server and open-source engines — HA, backups, refresh cycles, performance tuning and compliance.

03

Applications

Cloud-hosted applications — from Oracle workloads to custom apps — kept integrated, performant and audit-ready.

04

Network & security

Zero-Trust network controls, identity, WAF, and 24/7 SOC monitoring hardening the full estate.

05

Observability

Unified metrics, logs and traces with ownership-aligned dashboards and SLOs tied to business outcomes.

06

Continuous improvement

Quarterly service reviews, cost-reduction sprints, and ongoing modernization backlog for the run team.

02

How engagements look.

Predictable delivery, priced against SLAs. Every engagement starts with a short transition, then flows into steady-state operations with monthly reviews.

Transition

Knowledge-transfer, runbook capture, tooling onboarding, SLO baseline and shadow-ops before we take the pager.

Steady-state

24/7 support desk · tiered response · tested DR · monthly governance · quarterly roadmap.

Tooling

ITSM · observability · automation · secrets · backup · vulnerability management — integrated with your stack, not imposed.

Pricing

T&M for project work, fixed-fee for managed run — with transparent consumption reporting.

Customer success story

Take over a 400-VM OCI estate, zero incidents during cutover.

Financial Services Firm · UAE

After we migrated the client's core-banking workloads to OCI, we were retained for 24/7 managed run. We built the observability stack, documented every integration, and transitioned without a single customer-visible incident during the handover window.

Related capabilities.

Explore the adjacent practices we often deliver alongside.

Next step

Hand us the pager.

A 30-minute discovery is usually enough to sketch transition scope, SLAs and pricing for your estate.